Shipping policy
ORDER PROCESSING:
Please allow 1-3 business days to process your order. Expect an email within 1-7 days to let you
know your order is on the way!
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
Some products are drop shipped from our vendors
Please allow longer order processing times and fulfilment times as a certain vendor can effect the standard time frames of an order
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Import Authority is not responsible for these charges if they are applied and are your responsibility as the customer.
In the event that your order arrives damaged in any way, please email us as soon as possible
at info@importauthorityusa.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at info@importauthorityusa.com